Meet Our Team

Sasha Klaeb

Head of Operations

(949) 534-7453

sasha@amtsi.com

As the Operations Director at AMTSI, Sasha offers years of experience, having been involved in various facets of the insurance industry since her early 20s. Her career began at Freeway, where she worked in operations and quickly gained valuable insights into the insurance business. Over time, she expanded her skill set to include sales, which further enhanced her well-rounded understanding of the industry. In her role, Sasha oversees a broad range of responsibilities, ensuring that tasks and activities are seamlessly coordinated across the organization.

A graduate of Chapman University with an MBA, she brings both academic knowledge and practical experience to her role. Her deep understanding of business operations and insurance allows her to tackle challenges with insight and precision. Outside of her professional responsibilities, Sasha enjoys spending quality time with her family and unwinding with a good book.

Elie Mansour, CLCS

Executive Director, Policy Compliance & Renewals

(619) 919-0329

elie@amtsi.com

Elie is an extremely experienced agent and brings over two decades of diverse experience in the insurance industry, having worked across multiple sectors as both a licensed insurance agent and an executive. Throughout his career, he has held key leadership roles, including serving as a Marketing Director and District Manager for several prominent companies. Elie joined AMTSI in 2019 with a vision to build and lead a high-performing team that plays a critical role in the company’s success and continued growth. As a Commercial Lines Coverage Specialist (CLCS), he brings a wealth of expertise in commercial insurance, focusing on providing clients with tailored solutions to meet their unique needs.

Outside of his professional career, Elie is passionate about motorsports. He organizes and participates in car racing and Time Attack events at tracks across various states. Through these events, he promotes safe driving practices and strives to create a positive environment for younger generations of racing enthusiasts. Elie’s commitment to both his work and personal interests reflects his dedication to excellence and his desire to make a meaningful impact in both the insurance industry and his community.

Alex Garcia, CLCS

Vice President of Sales

(619) 919-0326

alex@amtsi.com

Alex Garcia has been a dedicated professional in the insurance industry since 2011, beginning his career in San Diego. Since 2017, Alex has focused on specializing in Commercial Insurance Sales, using his extensive industry knowledge and experience to effectively meet the diverse needs of his clients. In early 2023, Alex expanded his leadership role by becoming the manager of the Commercial and Personal Lines team. Building on this success, Alex achieved another milestone in early 2025, becoming the Vice President of Sales. In this capacity, he uses his extensive sales expertise to guide the sales team, drive strategic growth and motivate his team with his passion and expertise.

Outside of work, Alex enjoys a range of outdoor activities such as hiking, biking, and exploring the coastal areas. Above all, he cherishes the moments spent with his family. With a passion for both his work and personal life, Alex continues to make a positive impact on his clients and team.

Karen Alfaro

Personal Lines Insurance Specialist

(619) 827-0524

karen@amtsi.com

Karen is a seasoned expert in personal lines and one of our longest-serving agents, bringing a wealth of experience and dedication to the team. Her deep understanding of our products, combined with her genuine care for her customers, has made her an invaluable asset to the company. Known for her outstanding production and commitment, Karen consistently goes above and beyond to ensure her clients receive the best service and coverage tailored to their needs.

Outside of work, Karen enjoys spending quality time with her husband, children, and extended family. She cherishes the connections she builds both professionally and personally. Her warmth, expertise, and dedication make her an irreplaceable member of our team.

Pam Amador

Personal Lines Insurance Specialist

(619) 827-0525

pam@amtsi.com

Pam is a seasoned insurance agent with extensive experience specializing in personal lines. Having been with AMTSI for over five years, she has become one of the company’s most valued personal lines agents, particularly known for her expertise in placing non-standard policies. Her in-depth knowledge of the industry and commitment to finding the right solutions for each client have made her an invaluable asset to the team.

What sets Pam apart is her genuine care for her clients. She goes above and beyond to build lasting relationships, fostering customer loyalty that has endured over the years. Known for her proactive, go-getter attitude, Pam is always ready to take on new challenges and ensure that her clients receive the best possible coverage. Her dedication to service and strong work ethic have earned her the trust and admiration of both clients and colleagues alike.

Amanda Castillo

Personal Lines Insurance Specialist

(949) 755-7749

amanda@amtsi.com

Amanda joined our team last year as a Personal Lines Sales Agent, where she quickly established herself as a dedicated professional with a strong passion for helping clients navigate the complexities of insurance. With a deep understanding of the industry and a commitment to delivering outstanding customer service, Amanda takes pride in offering personalized insurance solutions that meet each client’s unique needs. Her ability to explain options clearly and guide clients with confidence ensures they make well-informed decisions about their coverage.

Outside of her professional role, Amanda is an avid camper and enjoys spending quality time with animals. As a devoted mother, she treasures her family moments, often sharing her adventures with both her children and her furry companions. Amanda’s vibrant personality, combined with her unwavering dedication to her clients, makes her an invaluable member of the team, contributing to a positive and supportive atmosphere in the workplace.

Emmanuel Alvarado

Personal Lines Insurance Specialist

(619) 382-2503

emmanuel@amtsi.com

Emmanuel is a committed and licensed insurance agent with two years of hands-on experience. Known for his strong passion for helping others, Emmanuel takes pride in delivering personalized and exceptional service to each of his clients. Emmanuel’s dedication to his clients is rooted in his belief that everyone deserves clear guidance when it comes to navigating their insurance options. Whether it’s providing insightful advice or ensuring his clients feel confident in their choices, Emmanuel goes above and beyond to ensure their satisfaction.

Outside of work, Emmanuel is an avid baseball player, also enjoying going to MLB games, rooting on his Padres. He also cherishes spending quality time with his family. Emmanuel’s balance of hard work and personal fulfillment allows him to approach each day with energy and enthusiasm, both in his professional and personal life.

Leamsy ‘Denisse’ Gonzalez

Personal Lines Insurance Specialist

(619) 382-2508

leamsy@amtsi.com

Leamsy has been a valued member of the AMTSI team for six years, and has gained extensive knowledge and experience in the insurance industry. Throughout her career, she has developed a passion for helping others navigate their insurance needs, always prioritizing the best interests of her clients. Her deep understanding of the industry, coupled with her dedication to customer service, has made her an integral part of the team.

A lifelong resident of San Diego County, Leamsy is deeply committed to her community and enjoys spending time with her family whenever possible. As a single mother to a daughter, she knows the importance of balancing work and personal life, and she embraces every opportunity to support her clients with the same care and attention she gives her own family. Leamsy is driven by her love for helping people, making her a trusted advisor for those seeking personalized insurance solutions.

Johnny Klaeb Jr

Commercial Lines Insurance Specialist

(619) 659-7341

johnny@amtsi.com

A graduate of Chapman University, Johnny brings a strong work ethic and a genuine passion for helping others to the insurance industry. With a commitment to client satisfaction, he combines determination and a customer-focused approach to deliver exceptional service. Johnny specializes in commercial lines, providing comprehensive insurance solutions to a wide range of businesses. He is dedicated to ensuring that each client has the tailored coverage they need to protect their operations, and over the past year, he has significantly expanded his expertise in this field, gaining valuable knowledge and a deeper understanding of the unique challenges businesses face when it comes to insurance.

Growing up in Southern California, Johnny developed a deep appreciation for the outdoors, often spending weekends hiking, surfing, and engaging in various sports. These experiences not only shaped their love for nature but also fostered a strong sense of teamwork and resilience, and he is always ready to embrace new challenges and is excited to continue evolving, both as a professional and an individual.

Josh Quintero, CLCS

Commercial Insurance Specialist

(619) 919-0328

josh@amtsi.com

Josh Quintero – CLCS has been a licensed insurance agent for 21 years, specializing in both commercial and personal lines. With a strong commitment to providing clients with the best possible coverage, Josh takes pride in building lasting relationships that are rooted in trust and mutual respect. In addition to his expertise in traditional insurance policies, Josh specializes in finding viable options for hard-to-place risks by leveraging his relationships with several top-rated insurance companies. His ability to navigate complex insurance needs has made him a trusted advisor for many clients looking for customized, reliable coverage. Josh is dedicated to offering unmatched service and expertise, always striving to protect what matters most.

Outside of work, Josh is passionate about continuous learning and self-improvement, constantly exploring new ways to enhance his career and personal growth. He enjoys spending quality time with his son, Nate, whether it’s through outdoor adventures or exploring new interests together.

Laura Vasquez

Personal Lines Insurance Specialist

(619) 827-0526

laura@amtsi.com

Laura is a seasoned insurance professional with 7 years of experience in the industry. Throughout her career, she has built a reputation for delivering exceptional customer service, combining her in-depth knowledge of insurance with a genuine desire to help clients find the best coverage for their needs. Laura’s positive attitude, attention to detail, and personal touch set her apart, ensuring that every client feels both heard and valued. Her commitment to client satisfaction is unwavering and this approach has resulted in a loyal client base and cultivating relationships built on trust that have lasted years.

Beyond her professional accomplishments, Laura is passionate about making a positive impact in her clients’ lives, ensuring they have the protection and peace of mind they deserve. Her ability to connect with clients and her genuine care for their needs have made her a trusted advisor in the insurance industry.

Karina Lopez

Customer Service Insurance Specialist

(949) 534-7770

karina@amtsi.com

Karina has been a dedicated professional in the insurance industry since 2015, establishing her career in Orange County, where she has built a reputation for providing exceptional customer service and personalized insurance solutions. Specializing in personal lines insurance, Karina excels in both sales and customer service. Her commitment to understanding each client’s unique needs ensures they receive the best possible solutions to protect their homes, vehicles, and other valuable assets. She is always there to listen to clients’ needs and assist them in any way possible.

Outside of work, Karina is an avid fan of outdoor activities and greatly enjoys attending sports events, where she cheers on her teams, including the Dodgers. Above all, Karina treasures the time spent with her family.

Angelica Rodriguez

San Diego Sales Team Manager

(619) 382-2512

angelica@amtsi.com

Angelica, affectionately known as Angie to us in the office, is the longest-serving employee at AMTSI, with nearly 20 years of dedicated service. Throughout her tenure, Angie has played an integral role in ensuring the smooth operation and growth of the business. Her expertise in administrative tasks, from generating reports to managing various office functions, helps keep everything running seamlessly behind the scenes.

Angie’s commitment to her work goes beyond her professional duties; she genuinely cares for everyone at AMTSI and is a cornerstone of the team’s success. Her dependable and diligent nature has made her an invaluable resource, and her long-standing presence has earned her the respect and appreciation of all her colleagues. Whether tackling routine tasks or stepping in to offer support, Angie’s contributions are a vital part of the company’s ongoing achievements.

Mia Zamudio

Admin Assistant

(949) 534-7077

mia@amtsi.com

With over six years of experience in the insurance industry, Mia brings a wealth of expertise to her role as Administrative Assistant. She is known for her strong problem-solving abilities and a proactive approach to every challenge, constantly seeking ways to improve processes and enhance efficiency. Mia’s dedication to streamlining workflows allows the team to operate smoothly and effectively, ensuring that the organization’s day-to-day tasks run without a hitch.

Mia firmly believes that exceptional service is the foundation of any successful business. She excels at understanding the unique needs of both the executives and the teams she supports, making her a trusted point of contact across departments. Her friendly, approachable demeanor helps foster positive relationships with both colleagues and clients. From coordinating schedules to implementing organizational systems, she consistently finds opportunities to increase productivity and drive the company’s success.

Brigitte Perez

Commercial Lines Insurance Specialist

(949) 787-4177

brigitte@amtsi.com

Brigitte has been a dedicated professional in the insurance industry since 2021, specializing in both personal and commercial lines. Brigitte is passionate about helping individuals and businesses protect what matters most to them. She believes in taking the time to educate clients about the risks they may face and how they can be better protected. Whether it’s advising a family on the best home coverage or helping a business assess its liability exposure, she is committed to ensuring clients fully understand their insurance options.

Driven by a genuine desire to help people, Brigette finds great satisfaction in knowing that her work directly contributes to his clients’ security and well-being. Outside of her professional life, she enjoys spending time with family, which helps maintain a healthy work-life balance and stay energized to support her clients with the highest level of service.

Whitney Marshall, CISR, CeS

Private Client and Environmental Risk Manager

(949) 787-4877

whitney@amtsi.com

Whitney Marshall, a proud returning native of Orange County, brings nearly six years of valuable experience to the insurance industry. As a licensed Property and Casualty Producer in both California and Arizona, she has achieved the CeS and CISR designations and is currently pursuing her CIC designation. Whitney is deeply committed to her clients, employing a solution-oriented approach and emphasizing risk management to ensure their needs are met with the utmost care and professionalism.

In addition to her work in insurance, Whitney is actively pursuing a Bachelor’s degree in Political Science, focusing on Environmental Policy. Outside of her academic and professional endeavors, she enjoys scuba diving, traveling with her partner, and exploring her passions for philosophy and music. Her diverse interests reflect her commitment to personal growth and the appreciation of the world around her.

Liela Ross

Personal & Commercial Lines Insurance Specialist

(949) 534-7002

liela@amtsi.com

With a diverse professional background in debt collection, alarm dispatching, and auto claims adjusting for Safeco Insurance Company, Liela transitioned to the role of Insurance Agent in August 2024. This career shift has been an incredibly rewarding experience, as she finds great satisfaction in working with clients to protect their interests. She thrives on the challenges of selling insurance and is dedicated to providing exceptional service.

In addition to her work in insurance, Liela is a Holistic Health Practitioner, Reiki Master, licensed Massage Therapist, Tao Healer and Teacher, and Sound Healer. She is a proud parent of twins and five beautiful girls, which keeps her grounded and inspired. In her free time, she enjoys cooking, gardening, watching movies, and taking walks with her dog, Bambi.

Kenneth Eala

Personal & Commercial Lines Insurance Specialist

(949) 534-0989

ken@amtsi.com

Ken brings over 20 years of extensive experience in the financial services industry, with a strong focus on the insurance sector. As a licensed insurance professional, he provides exceptional service to his clients. Ken’s mission centers around building meaningful relationships and customizing insurance policies to meet the unique business and personal needs of each client. His expertise allows him to offer valuable advice across a wide range of products and services, ensuring that clients receive the best solutions for their insurance requirements.

When he’s not serving his clients, Ken enjoys exploring the world with his girlfriend, discovering new destinations together. He also finds joy in gardening and taking leisurely walks with their three dogs, embracing the beauty of nature and quality time spent with loved ones.

Ivan Nunez

Commercial Lines & Garage Liability Insurance Specialist

(949) 534-7434

ivan@amtsi.com

Ivan Nunez is a seasoned insurance professional with over 15 years of experience in the automotive industry, specializing in garage and dealer liability, as well as workers’ compensation and commercial auto insurance. Since beginning his career in 2010, Ivan has combined his passion for cars with a genuine desire to help people, providing tailored insurance solutions that meet the unique needs of automotive businesses.

Throughout his career, Ivan has worked closely with clients to understand their challenges and ensure they receive comprehensive coverage that protects their operations and employees. Outside of work, Ivan enjoys exploring the outdoors, off- roading adventures, and cherishing quality time with his family, reflecting his commitment to both his profession and personal life.

Melvin Perez

Personal & Commercial Lines Insurance Specialist

(949) 227-3434

melvin@amtsi.com

Melvin has been in the insurance industry since 2020, specializing in personal lines service and sales. Over the years, he has developed a strong foundation in helping individuals and families secure the coverage they need, ensuring that their personal assets are well- protected. Now, he is excited to be stepping into the world of commercial lines insurance, and eager to support business owners with their unique insurance needs. Melvin believes that every business, no matter its size, deserves comprehensive coverage that mitigates risks and helps them thrive, and he looks forward to bringing the same level of care and attention that he has provided to personal lines clients to his new commercial clients.

With his years of experience in the insurance industry, Melvin has learned the importance of always finding solutions for his clients, no matter the complexity of their needs. He takes pride in educating his clients and ensuring they fully understand their policies and how their coverage works. Melvin’s goal is to build trust through transparency and guide clients through every step of the insurance process.

Araceli Guzman

Personal & Commercial Lines Insurance Specialist

(949) 785-7770

araceli@amtsi.com

Araceli Guzman is a seasoned insurance professional with more than 27 years of experience. Although she didn’t originally intend to enter this field, she has since found her career and this industry incredibly rewarding. Over the years, she has cultivated a deep passion for helping clients understand and manage their insurance needs, always prioritizing clear communication, empathy, and a personalized approach. Her dedication to her work is driven by a genuine desire to make a meaningful difference in the lives of those she serves, earning her a reputation for integrity and exceptional customer service.

Outside of her professional life, Araceli values balance and personal growth. She enjoys spending time in nature, finding peace and inspiration in the outdoors. Dedicated to lifelong learning and self-improvement, she also devotes time to personal development. Above all, Araceli treasures the moments she shares with her family, who provide constant support and joy, further enriching her fulfilling and well-rounded life.