Personal Insurance Testimonials

“I found American Tri-Star on the Internet and decided to call them because of their 5-star rating everywhere. As soon as I walked in I understood why the 5 stars. Everyone was friendly, I got helped right away and most importantly after 15 minutes they had got me exactly into the kind of insurance I was looking for. Everything was clearly explained to me and I walked out happy. Bibian, you rock!”

“I have stopped in this office countless times to ask for changes to policies and assistance with things that weren’t even their responsibility. They have always gone above and beyond as an insurance company to help me with everything. They have earned my loyalty.”

“Kudos to the team of American Tri-star Insurance. As we all know shopping for an auto insurance policy is always a nightmare and you really don’t know what to pick. I was in the market for auto policy and found American Tri-star. Shawn assisted me through the entire process and explained to me how my policy works and what would be my premium and monthly payments. What really made me happy and pushed me to write a review was the level of professionalism and clarity in their communication. Great service and value for your money.”

“Every time I come here I’m met with a friendly hello, the agents are quick to help any customer in the office. I came in for payment and without even asking the agent had everything printed up and now I can drive without waiting for the insurance card in the mail. Thanks again for all the courtesy and great experience whenever I come in. That’s why I’ve never looked anywhere else for coverage!”

“Honestly, first-class service. They have helped me with everything, A-Z. First of all, they were able to get me a much cheaper price on the insurance from 2015 and to this day help me with all my needs even home insurance.

Lately, American TriStar has gone above and beyond to help me with my insurance claim. The claim took too long with an insurance company and after I called they put helped me step by step for days and did not leave my side. The staff really cares about their customers and will ensure the best service. Thank you again American Tri-Star and thank you Shawn so much! Absolutely amazing.”

“American Tri-Star Insurance is an awesome agency. Anthony Gallo answered all my questions, being patient & thorough. I am really happy that I found an insurance agent that I know will care of me & all my concerns. I feel like a valued customer & I appreciate the great customer service that I get every time!!”

“Phenomenal customer service! Employees are great, everything is well explained and they help you out as much as they can and go above and beyond! Unfortunately had to cancel my insurance because of a non-operational vehicle but definitely coming back when I get a new car! Completely recommend!”

“The absolute best experience. I called around to 3 to 4 places getting quotes & ran across this gem. Shawn is very informative & helpful & great at making sure you get what you want for the best amount spent. I was with progressive & thought they were my place for so long but this place is better with coverage & pricing & everything in between. The transaction was smooth, the conversation was understandable. All together an amazing experience finding an insurance company willing to go the extra mile & care about the people, I’ve ever had! Thank you so much for all the help, Shawn!”

“Anthony Gallo is amazing! He is very punctual and down to earth. I have been getting insurance for over one year through this company and will always go with these guys. They make everything fast, factual, smart, and to the point. I suffered from a DUI and needed an SR21 and they had all of these bundled up and managed in my insurance without having to suffer through pretentious insurances who would severely overcharge me. These guys rock!”

“The best deals ever. I came into a friendly environment and it’s no lie they really do help you find affordable prices. Give it a try, customer service is awesome.”

“Hands down the best insurance place ever!! Cristina helped me out by getting the best affordable insurance I can possibly get. She’s patient, friendly, and guided me through every best quote I can possibly get for myself. Thank you so much American Tristar insurance !!”

“I wasn’t looking for insurance but I happened to stop and get a quote. Laura helped me and actually got me a way better deal. She explained everything in detail and answered all my questions. I recommend American Tri-Star for anyone looking for insurance. Thank you, Laura.”

“Laura was extremely efficient and professional when it came to taking care of all my insurance needs. I have found my “go-to” insurance agency! Thanks, Laura and American Tri-Star!”

“American TriStar is great for finding affordable and high-quality insurance. I spoke to the young lady from the National City location named Christina. She was super helpful, nice, and fun. She looked up many different insurance companies to get me what I was looking for. I am super pleased with the deal I got.”

“Christina was amazing. She was extremely helpful and nice. I would like to thank Rueben for being so polite and welcoming. I would have never returned if it wasn’t for that. They helped me find the best rates as well as being very knowledgeable about what I was looking for. They have broker fees which are lower than most companies. Come back and see Christina. She is the best agent I have worked with to date (17 years driving experience). Thanks, American Tri-Star!”

“Christina helped me out today and was extremely helpful! She was sure to take her time and explain everything about insurance that I did not know. I was recently insured through Geico, which I have had a terrible experience with and they seemed to be very expensive. Thank god for Christina and American Tri-Star. I can sleep easy tonight knowing I saved over a $100 with my new insurance policy.”

“Excellent customer service. Laura was very helpful and with no hesitation explained every detail about my policy and answered every doubt I had. I definitely recommend this company to everyone who’s looking for good and affordable policies.”

“I’m so grateful for Christina, so lovely and so helpful. She helped me save money with full coverage and making sure everything was taken care of. She has a genuine passion for helping others and does it with such grace and kindness. Thank you so much, Christina and American Tri-Star!!”

“Super awesome service and super helpful. I was late on my renewal and Tri-Star got it done in a snap over the phone. Thank you, Tri-Star.”

“Denise helped me out and was very nice and very supportive. I had spent all day getting quotes, and honestly, they were the only insurance that was able to find me the lowest price even with my tickets. They also helped me with a DMV situation. If you ask me Denise deserves a raise for going over and beyond.”

“My experience today was the best I have had with any insurance company I’ve dealt with over the years. The lady named Denise helped me find the most affordable option and also saved me money on the initial down payment. The service was fast and all the information was extremely accurate.

I would recommend American Tri-Star to anyone looking for a great insurance company.”

“Awesome agent!!!! John was a tremendous help when it came to making changes to my current policy. He is all about customer service and very easy to communicate with. I was able to update my insurance policy within minutes. I highly recommend this auto insurance company, and I’m very thankful for his time and effort.”

“Customer Service is superb! Kudos to Karen who helped me find exactly what I needed and was so considerate of my budget. She definitely knows how to listen to her clients. Agents like her are an asset to this company. Highly recommend!”

“Above and beyond service I wasn’t expecting, constant follow-ups, and making sure I was getting the best rates possible! Saved me $1400 hundred a year. Denise was amazing, the general and that gecko have nothing on her! Great company, will definitely recommend!”

“This was my first time buying insurance on my own and I had a very smooth experience! Herlinda was very sweet and helped me understand each aspect of the insurance policy. I definitely recommend newcomers to come here if they’re not sure where to go or which plan to go with.”

“Very friendly and professional staff! I was amazed at how quickly and easily the application process was. I needed fast and cheap insurance for an older vehicle that had lapsed coverage and I expected a lot of questions and paperwork but I was able to leave in less than 15 minutes with just the right policy I wanted for a very competitive price! I highly recommend these folks if you need insurance!”

“I would definitely recommend Tri-Star Insurance! Karen was very helpful and and explained to me what I would have to pay and what exactly I’m paying for. Unbelievably low rates and great customer service! 10/10. Go to Karen, she was a great help! Followed up with me to make sure I didn’t have any more questions. Thanks!”

“Never experienced such great customer service as I did with Salían Salinas!!! She was very very helpful and answered all my questions properly!! I will most definitely recommend her to my friends and family. No doubt one of the greatest phone calls I have ever had!! Thank you so much for your help!!”

“Let me start with thanking Ruben Rueda and Pam Amador. I started looking for quotes for my commercial business and without them, it would have been impossible. Definitely beat any other prices and my wife and I loved their professional customer service, I will recommend this company to everybody that I know and I’m excited to be with them from now on. I highly recommend them. Thanks again.”

“American Tri-Star is by far the best insurance service company I’ve come across. Not only do they help you find the best rates to save you money, but their customer service is the best. Ruben helped me with my policy and explained it to me in great detail, I am very thankful for that. I definitely recommend American Tri-Star Insurance services.”

“All the reviews are right!! Pam answered the phone and took care of my insurance needs in 10 minutes!!! I was looking online for days, I should have just called her right away. From start to finished she insured me with the lowest rates. She is nice and professional. I would recommend her to anyone.”

“I had never heard of American Tri-Star insurance. I found them online and decide to give them a call. I did notice that they had 4 different offices. One in Chula Vista very close to my home and one in Vista, close to my work. I spoke with Sally and she was very pleasant and helpful for my needs. Obtaining my car insurance was very easy. I received my insurance information right away, giving me peace of mind.”

“I have been a customer for over 10 years. I can only say great things about American Tri-Star Insurance and the people working there., especially Karen and Pam. They have been there for me in all my changes in adding or deleting drivers and cars. They always go the extra mile to find me the cheapest insurance with great coverage. Karen and Pam are very professional and friendly ALL the time. Thank you, keep up the great job you are doing.”

“My parents referred me to Pam at American Tri-Star Insurance since they have been her customers for years. I just off the phone with Pam. She was awesome! She was very helpful, quick, and understanding. She saved me almost half of what I was paying with AAA. The process was really easy and fast. I should’ve switched months ago! I will definitely be referring friends and family over to her.”

“Excellent service, super-fast, and reliable. Best price I could find. My Agent Karen Alfaro is the best! She always reached out to me to let me know of any updates on my policy and promptly returned my calls. I recommend this place 100%.”

“Being new in town I didn’t know where to go to upgrade my insurances. As soon as I walked in, Karen helped me. She got me the best rates for rental and car insurance. She is always available when I have a question or want to change my policy. Excellent and quick customer service that I highly recommend.”

“I got a DUI and I needed an SR-22 to get my Driver’s License back. They helped me get my SR-22 at a very low price and they made it fast and easy!!!”

“Since switchin to American Tri-Star I have saved over 400 dollars per year and I love their customer service and they are always very helpful and answer my questions right away.”

“I used to pay $58 per month for one car with my old insurance agency, now with American Tri-Star I pay the same for two cars and roadside assistance!”

“I was with another insurance agency for four years. Thank god I found American Tristar Insurance because they saved me a lot on my car insurance. I’m saving over $500 a year. They have great customer service.”

“ME HICIERON AHORRAR BASTANTE EN MI ASEGURANZA Y MUY BUEN SERVICIO PUES BUSCARON HASTA ENCONTRAR JUSTO LO QUE NECESITABA ALGO BARATO Y BUENA COBERTURA…”

“Tienen un muy buen servicio, son muy amables y eficientes. Me estoy ahorrando mucho dinero con ellos ya que cuentan con precios muy accesibles. Definitivamente es la mejor agencia de aseguranzas! “

“Superrr helpful!!! My registration was suspended bcuz I didn’t have insurance =/ (shhh)… They solved the problem and saved me a trip to the DMV … Yay!! :o) I hate waiting in line at the DMV >:o”

“BEEN WITH THEM FOR YEARS. ALWAYS HAD MY BACK. NO THOUGHTS OF LOOKING ELSEWHERE!! “

“These guys are most definitely the best, went to Adriana’s insurance and they tried to rip me off. Thank you for great service and a great discount .”

“Very friendly staff! They answered all my questions. Thank you American tristar :)”

“I have been insured with them for years, they were able to save me over few hundreds on my homeowner insurance, they have good service.”

“I have been insured with them for many years now. The customer service is amazing and the rates are great as well. I definitely recommend them.”

“Great customer service and got help with everything I needed thanks to Alex. Needed help with a problem of mine and he took time out of his day to help me out. Much appreciated.”

“Tristar insurance agency is the Best recommended for everyone looking for Best Coverage for The best Price”

“I really like this agency because their rate was few hundred cheaper than Geico, I was able to buy it from them in less than 20 minutes!! staff were very helpful and welcoming? I will refer people to them..”

“Shawn at American Tri-Star has been my insurance agent for many years. He’s a solid, trustworthy man who makes sure that I am always taken care of.”

“Great services recommend all my friends and family wonderful customer service I don’t have to wait on line for a period of long time.”

“Great office, great staff very good rate they really helped me with my policy and got me what I needed…highly recommended agency!!”

“Loved the customer service !!! They always treat me with the most respect and give me many payment options to choose from… Karen is the best!! I always recommend this place to my family and friends for affordable insurance “

“American tristar always helps me with my vehicles and my friends vehicles I would recommend them to anyone. They are fast and efficient. Ask for Alex “

“I recently joined American Tristar Insurance in San Diego and I absolutely love it! I talked to Alex Garcia who is very friendly and customer oriented. He saved me over $150 on my 6 month premium which is astonishing! I would 100% recommend this agency and if you can, try to talk with Alex if you’re in the San Diego area!”

“I recently joined American Tristar Insurance in San Diego and I absolutely love it! I talked to Alex Garcia who is very friendly and customer oriented. He saved me over $150 on my 6 month premium which is astonishing! I would 100% recommend this agency and if you can, try to talk with Alex if you’re in the San Diego area!”

“Alex is an honest agent who does his best to get the best value insurance package for my needs. He has helped each of my family and friend referrals in the same way and I will continue to recommend his services. Dependable insurance agents can be hard to come by and I’m glad I found one I can trust and rely on. Thanks Alex!”

“The entire crew at American TriStar has helped me for years on all of my vehicles. They are extremely professional and courteous. They help with all my insurance needs in a expeditious manner and their pricing and options are second to none. I highly recommend American TriStar. “

“Like many others, I had been with my previous insurance agency for years without ever comparing prices. Finally, I decided to contact American Tri-Star insurance services to compare prices. The service I received was exceptional. I worked with a service agent, Alex G. He was quick to provide and review with me the different options I had. In addition, I thought it was great for my busy schedule to complete all the forms online and communicate via email. I’m very pleased because I was able to save some money while maintaining the same coverage I had before. Thank you American Tri-Star for the great customer service and experience. “

“I have shopped around for a good rate as well as a good agency I could trust and I can honestly say that I have found the complete insurance agency in American Tri-Star. I could easily pay my bill through the mail but I pay my bill as a walk-in cause I love the kindness and warmth of the wonderful staff. I recommend this agency to anyone, even my x-wife.”

“Alex is the man! I’ve insured four different cars with American TriStar and every time Alex has made the entire process quick and easy. It’s obvious he truly cares about his customers and getting them the lowest price he possibly can. “

“Alex Garcia helped my nephew to insure his car and motorcycle with a complete coverage and best price. He recommended Alex to me. I found Alex an honest agent with excellent knowledge and professional behaviors. He helped me to keep my previous policy’s terms and conditions with wonderful lower price. I saved $420 for 6 months! The paper work was fast, and you can do it by text or email. I will refer him to my friends.”

“Excelente servicio.. gracias”

“Muy buen servicio estoy muy contento te ayudan en todo.”

“Exellente servicio, una experiencia muy placentera.”

“Yo he estádo en esta agencia desde hace mucho tiempo y para mi es una agencia muy profesional y responsable, ellos son expertos en ayudarte en todo, y cualquier duda que he tenido siempre me ayudan en el mismo momento, quedado yo muy satisfecho.”

“Great experience”

“Before I found this Insurance Service I never had my car insurance bill under $ 50/month. About six years ago I was walk in because I was hunting better insurance agency. The manager gave me a deal and I’m glad because I found them. My rate is less as $22.00/month right now. The agents are polite, helpful, and professional. Within the years I haven’t any problem with this Insurance Service. All the time I needed help, they was eager to make me satisfied. Thank you American Tristar the fantastic job. I recommend for everyone to start business with them. With my huge recognition and congratulation I’m rating them to “EXELENT”.”

“Simply awesome!”

“I was very pleased with service. Karen was very helpful.”

“Been with them 2012 it’s good and affordable.”

“Is good i been with them for 5years i recomenende”

“The service was awesome. I saved a lot of money.”

“Very good service. And the price was very cheap”

“Great service. I saved almost $400 over my existing Insurance.”

“I had an excellent service very friendly and they help you to save you money in these difficult times thank you.”

“Greatest service ever. Friendly people and they always find the lowest price for the costumer”

“Great services they know everything about insurance very friendly and happy to help you. I will recommend them to anybody who ask me about car insurance, or any QUESTION about insurance.”

“I saved a lot of money today. Very helpful staff.”

“Taken care of extremely quickly and very professional. Always ask for Angelica or Mohd:) I am a satisfied customer!”

“Great service i like coming to this place does the service and just everybody’s Is polite customer for years Definitely recommend it “

“Super cheap SR22 and I got it really quickly. Staff was super friendly & helpful.”

“I have been with American Tristar insurance for five years going on. They are very helpful and the price is good. “

“Excellent service. Our agent was very polite and proffessional. Highly recommended.”

“Excellent customer service and best rates in San Diego by far! Must do business with them”

“Execellent service. They helped me a lot.i will recommend American Tristar Insurance to my friends and family.”

“Great experience as a first time driver. Mohd explained the process easily and painlessly. Highly recommended establishment.”

“This is my first time buying insurance. Karen was very helpful and patient with me. She explained all coverages with details. I will recommend American TriStar insurance to all my friends and family. “

“Thank you tristar for always taking care of my family. We have had car insurance with tristar in Chula Vista for more than five years and they have always given us great prices. Highly recommend American Tristar in Chula Vista.”

“I’ve been a customer to these guys for nearly 2 years now. Hugo and Herlinda offer amazing customer service, and work very hard to find the coverage to fit your needs. My first policy with them was my motorcycle, and they got me full coverage for only $16/month! I’ve also been able to put a little cash back into my own pocket with their referral program. Go see these guys, even if it’s just for a quote!”

“My son is a college student and needed car insurance. Anthony was very helpful and professional. He found discounts and helped us get affordable insurance. We definitely recommend American Tri-Star Insurance.”

“Definitely recommend this company.

I’ve been with them for 12 years and they always provide me the coverage I need., American Tri-Star Insurance, Best insurance in San Diego.

If you have questions call Shawn & Anthony!”

“We were looking for a new home and needed insurance. Although we didn’t know American Tri-Star, we were given a recommendation.

I’m happy we called them. Very professional and knowledgeable. They helped us through the entire process. Plus, they took care of everything with our realtor. Great rate and no money out of pocket.

Thank you Shawn and Greg.”

“I’ve had my vehicle insured through this agency for almost a year, and couldn’t be happier. I recently added a 2nd vehicle to my policy for only $6 more per month…I couldn’t believe it. The customer service is great and the employees even remembered my name the first time I went back in to make a payment. I couldn’t be happier and thank you for making this process so easy.”

“Neat office and friendly staff!!! I was treated like family and not like a target just to make money of. I will refer all my family and friends because they gave me a really good monthly rate and I was not over charged. Very professional and they really care to earn your business, thank you Ruth for all your help =)”